New England Foot Clinic

Bronwyn took the pressure off us during the hiring process. The professionalism of Pinnacle’s delivery, their thoroughness with the process and the quality of their work is something I would recommend

Leah Kelly
Owner

The Situation

Leah Kelly, podiatrist and owner of New England Foot Clinic, engaged Pinnacle People Solutions to help them hire a full-time podiatrist and several part-time receptionists. Leah decided Pinnacle People Solutions would be the best choice to work with, not only because of their understanding of the local community, but also due to their experience and speciality in dealing with small businesses.

The Pinnacle Approach

‘I had heard many positive comments about Pinnacle People Solutions. As a small business, I knew I needed someone who would understand our organisation, goals, and how we fit in with the local community. Pinnacle People Solutions were intuitive, effective, and able to understand what type of person would fit well with our business’ said Leah.

 

‘Bronwyn took a lot of the pressure off us during the hiring process. Using Pinnacle gave us peace of mind that we had someone who knew what they were doing and were responsible for every step involved; the advertising, the wording, the brochures, the job description, while also keeping me informed and working consultatively with me. When we were recruiting, and drawing up the contracts, we had the reassurance that they would be done correctly and thoroughly’, said Leah.

 

‘Pinnacle involved me throughout the process. It was reassuring being able to tell Bronwyn what I wanted to say, knowing she had the ability to re-word it professionally and suggest things I wouldn’t have known to include. It definitely took a lot of the pressure off’, said Leah.

The Outcome

‘I would recommend Pinnacle as I was impressed with the process. They were thorough in their approach, and while we ended up internally filling the podiatrist position with one of our ‘prac’ students, Bronwyn was helpful in finalising everything once we got the right applicant. We were also able to successfully recruit suitable receptionists so the process of working with Bronwyn was beneficial to the New England Foot Clinic’, said Leah.

 

‘Neither of us thought it would be as difficult as it was to get the right person, or that it would take that long, however Bronwyn was willing to persist until we got the right person. She was in there for the long haul’, said Leah.

 

‘Bronwyn is approachable, professional and thorough. The professionalism of Pinnacle’s delivery, their thoroughness with the process and the quality of their work is something I would recommend. Working with them was successful’, concluded Leah.

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