Best Practice Recruitment and Selection
In our Best Practice Recruitment and Selection program, training covers what to think about when planning for a new or replacement role (i.e., ;What do I actually need and how does it fit with my team/goals/skills and attributes?’) and best practice recruitment strategies, including advertising, networking, selection, onboarding, induction and probation.
All training is accompanied by a guide, in hard or soft copy and online, that includes module content as well as appropriate resources such as templates, checklists, policies, procedures and guidelines.
Leadership Development Program
Our Leadership Development Program aims to develop skills and capabilities across leadership and people management. In delivering this program, Pinnacle People Solutions will include the following:
- Communication skills and exercises
Developing skills to have effective communication within the team, having difficult conversations, and gaining an understanding of each team member’s communication style and navigating bullying and harassment behaviours. We will also include cross cultural communication elements as well as working across generations.
- Personality profiles
Creating an understanding of individual team members’ personality styles and how they interact with other team members.
- Assertiveness training
Building skills to perform with self-confidence, keeping control of emotions and saying ’no’ in an appropriate way without feeling guilty.
- Conflict resolution
What is conflict and how can it be resolved?
- Team-building characteristics
Learning about the process of team development and how teams can achieve optimal function.
- Managing performance, workplace change and termination
Understanding the key elements of effective performance and conduct management, including establishing expectations and goals; managing probation; performance and development processes; and retaining and rewarding high performers.
Included as part of the Leadership Development Program, each participant is also provided with a suite of supporting documents and tools to take away to support their ongoing development.