Being a regionally-based business ourselves, we recognise the unique challenges faced both by individuals and businesses in small communities and deal with these directly. We adapt our advice and services to the specific needs of each client. We go well beyond the scope of our work, taking a wholistic approach to everything we do.
From the very beginning, the vision for Pinnacle People Solutions was to make a meaningful contribution to the sustainability and growth of regional communities. There was a clear need for credible, expert HR advice for regionally-located organisations. Starting in Armidale, we now operate across three states, including multiple rural and remote locations. This growth would not have been possible, however, without a great team that is aligned with our vision and values; a critical factor for any business.
Ultimately, our success is wholly dependent on how well we provide our services. We believe that we’ve changed the way the businesses we work with perceive HR. By integrating with each business and acting as their trusted advisors, we provide more than ‘fly in, fly out’ support or selections on the end of an automated phone service.
We understand that city-based solutions and providers do not automatically account for the unique challenges faced by regionally located business.
As specialists in regional business, we understand the challenges you face in operating in lower population areas, attracting quality candidates to your region and the greater impact on reputation and productivity when you get your recruitment decisions wrong.
We provide high touch personal interaction throughout each step of your assignments. Taking a vested interest in your long-term sustainability, we work closely with your organisation to teach the knowledge and skills you need to effectively operate the people side of your business.
Specialising in regionally-based business, we actively service the New England region including Armidale, Tamworth and Gunnedah.
If you are outside our immediate catchment we are continually expanding, contact us today for a confidential discussion.
A poor recruitment decision or not knowing how to manage a tricky staff situation can make or break a small enterprise or a not-for-profit. We are available to assist you with critical matters, whether they are industrial relations disputes, complaints or serious personnel issues.
We pride ourselves on the service and delivery of high standard HR solutions for your business. We have successfully worked across a diverse range of assignments, and our clients would be happy to provide comment on our approach, quality and the outcomes we have achieved.
In the unlikely event that your newly recruited staff member leaves your employment within six months of their commencement, we will undertake another recruitment process for the same position and level of candidate as the original placement at no extra cost to you subject to conditions.
Our process is respectful and considered. We understand the need to protect the privacy of your business and those who interact with you at all times. We are aware of the implications of managing sensitive matters and will always maintain rigorous confidentiality with you.
Your business may require ongoing HR support. By engaging HR expertise, either off-site or through embedding a part time HR specialist on site, your business can benefit from the experience, professionalism and proven record Pinnacle People Solutions without the expense.
We are dedicated to providing quality service to our clients. At the end of each assignment a quality survey is sent to your organisation. In this survey, we will ask you to evaluate our performance on the assignment and may follow up with you if needed as part of our quality improvement process.
Proposals and packages are individually tailored to address your unique business’ needs. There is no charge for you to discuss your human resources needs with us. This allows us to assess your requirements, and provide you with a meaningful proposal, including scope of work.
Amanda supports our Employment Facilitator with the Local Jobs Program in her role as Support Officer, ensuring Pinnacle People Solutions continues exceeding expectations on all levels.
Bronwyn partners with Pinnacle clients to help them identify the risks, and maximise the performance of their greatest asset, their people.
Courtney specialises in developing and maintaining relationships with clients and candidates, offering a consultative recruitment solution suited to their needs.
Jacqui works closely with Pinnacle People Solutions clients to deliver top notch strategic and operational HR solutions unique to each client.
Jessica provides administrative support to the Pinnacle People Solutions team and is responsible for streamlining admin processes.
Jessica partners with Pinnacle People Solutions clients to deliver education and training with regard to mental health in the workplace.
Michelle assists the team with project work and ensures everything runs smoothly from an administrative perspective.
Bronwyn Pearson, CEO