Information for Employers
This page will be updated regularly with new questions and answers. Join our Facebook livestream every workday at 9:15am to ask your questions and get them answered.
Q. What things do I need to consider if I am unable to operate my business due to a forced or voluntary shut down?
A. Some practical things to consider include: records management; staff; financial; customers; stocks and supplies; and you also need to consider, ‘looking after you’. There is a lot to stay on top of. You can view or download our full fact sheet here: Fact Sheet – COVID-19 Business Shut-down
Q. How do I assist my staff to work from home?
A. If it is possible for your staff to work from home, there are some essential things that you need to consider to ensure that your business is meeting its contractual and work health and safety requirements. You can view or download our full fact sheet here: Fact Sheet – COVID-19 Setting Up Working From Home
Q. How do I manage working from home?
A. Even if you are accustomed to working from home, we are living in quite restrictive time – no popping out for a coffee with friends, or in and out of the office attending meetings. Pinnacle People Solutions staff have been working from home for several weeks now, and you can view or download our tips for how we are managing working from home and staying in touch with colleagues here: Fact Sheet – COVID-19 Tips for Working from Home
If you haven’t come across Zoom yet, it is a great tool for video conferencing (and security has recently been significantly improved). View or download our tips for working with Zoom here: Fact Sheet – COVID-19 Using Zoom for Meetings and Staying in Touch
Q. My employees are using their home internet connections while they work from home. How can I protect my business from any cybersecurity threats and ensure privacy of my business and client information?
A.The sudden rush to remote working can create additional cybersecurity threats to employees and their employer. This includes vulnerability to identity theft, phishing, malware and ransomware. Employers may be exposed to data breaches, privacy breaches, unauthorised access by hackers, as well as other types of threats. We’ve curated some simple tips for employees and employers to protect themselves (with no IT degree or background required).
Q. My staff and I are working from home whilst also supervising children. Do you have any ideas on how to do this?
A. Working at home whilst supervising children is really hard work – it’s two full time jobs in one! A few of us are doing it too, and we’ve pulled together some ideas and resources to help you. View or download our Fact Sheet here: Fact Sheet – COVID-19 Working from Home with Kids
Q. There’s no work for my staff to do – what can I do?
A. There are multiple options available to you. If your business qualifies for the JobKeeper allowance, you can (with consultation) issue a Jobkeeper Direction for staff to reduce their hours, change their location of employment and/or tasks to be undertaken, with some conditions. If there is no work to do at all, standing down staff is another option. It is essential that any action taken to reduce staff hours or pay at this time is done lawfully – you do not want to create more problems for yourself. We are able to assist – contact Pinnacle People Solutions on firstname.lastname@example.org or 1300 856 231 for personalised support.
You can view or download our full fact sheet about standing down staff here: Fact Sheet – COVID-19 Standing Down Staff
Q. I’m worried about workplace health and safety in the context of COVID-19 – what can I do to make sure I’m meeting my obligations and keeping my staff and clients as safe and healthy as possible?
A. Check your business policies – do you have a Work Health and Safety Policy and an Epidemic and Pandemic Policy and Procedure? Ensuring that you have the proper framework in place will make it easier for you to manage this complex and difficult situation. Pinnacle People Solutions can help – contact us for tailored advice about your current policies and procedures, or development of new ones. You can also contact your workers compensation insurer for further information.